ConnectingDigitalEcosystemsTMForum中文专刊ConnectingDigitalEcosystemsMay2017www.tmforum.org2www.tmforum.orgwww.tmforum.orgwechat请扫描二维码关注TMForum微信公众号tmforum官方微信TMForum官方微信为您分享来自于全球数字领域的趋势与观点，介绍Frameworx框架标准TMForum官方微信为您分享来自于全球数字领域的趋势与观点，介绍Frameworx框架标准和最佳实践，帮助您了解行业前沿动态，助力企业成功实现数字化转型和最佳实践，帮助您了解行业前沿动态，助力企业成功实现数字化转型3www.tmforum.org顾问委员会编辑委员会SECTION1全球电信数字化转型精彩案例汇集4SECTION2Telefonica西班牙电信的变革历程——致力复杂业务转型5SECTION3基于生态系统的英国电信多云服务11SECTION4KPN电信，以艺术为鉴15SECTION5UFF使用FRAMEWORXAPI助力最佳NPS19publishedby:TMForum240HeadquartersPlazaEastTower,10thFloorMorristown,NJ07960-6628USAPhone:+1973-944-5100Fax:1973-944-5110©2017.Theentirecontentsofthispublicationareprotectedbycopyright.Allrightsreserved.TheForumwouldliketothankthesponsorsandadvertiserswhohaveenabledthepublicationofthisfullyindependentlyresearchedreport.Theviewsandopinionsexpressedbyindividualauthorsandcontributorsinthispublicationareprovidedinthewriters’personalcapacitiesandaretheirsoleresponsibility.TheirpublicationdoesnotimplythattheyrepresenttheviewsoropinionsofTMForumandmustneitherberegardedasconstitutingadviceonanymatterwhatsoever,norbeinterpretedassuch.ThereproductionofadvertisementsandsponsoredfeaturesinthispublicationdoesnotinanywayimplyendorsementbyTMForumofproductsorservicesreferredtotherein.AdvisoryCommitteeEditingCommitteeNikWilletts，ActingCEOofTMForumnwilletts@tmforum.orgSteveBonadio，CMOofTMForumsbonadio@tmforum.orgKevinXu,SeniorCollaborationEngagementDirectorkxu@tmforum.orgGloriaLiang,MembershipEngagementDirectorgliang@tmforum.orgAaronRichardEarlBoasman，SeniorDirector,ResearchandContentaboasman@tmforum.orgAnnieTurner,SeniorDirector,Editorialaturner@tmforum.orgSarahWray,Editor,DigitalContentswray@tmforum.orgJoannO'Brien,VicePresident,OpenAPIs&Ecosystemsjobrien@tmforum.org4www.tmforum.org首先，我代...
