SucceedingintheageofdigitaltransformationTMTFrontrunnersleadthewayfortheIndustry4.0revolutionAreportbytheCenterforTechnology,Media&TelecommunicationsTodaybusinessandtechnologyareinextricablylinked.Andkeepingpacewiththeemergingtechnologylandscapecanbedifficultforeventhemosttech-savvyleaders.Deloittecanhelp.Ourtechnologyprofessionalshavedeepexperienceapplyingtechnologiestohelpyouachieveyourbusinessgoals.SucceedingintheageofdigitaltransformationIntroduction|2TMTandIndustry4.0Asdisruptorsloom,readinesslags|5SpotlightonFrontrunners|7DoesitpaytobeaFrontrunner?|12Succeedingintheeraofdigitaldisruption|17Endnotes|18CONTENTSTMTFrontrunnersleadthewayfortheIndustry4.0revolution1THIStime,however,therevolutionisprogress-ingwithunprecedentedspeed,drivenbysmart,connectedtechnologiesthatarede-velopingatanexponentialrate.1Thesetechnologyinnovations—includingcloudcomputingandplat-formtechnologies,bigdataandanalytics,mobilesolutions,socialandcollaborativesystems,InternetofThings(IoT)technology,andartificialintelli-gence(AI)—arefuelingandacceleratinganeweraofdigitalbusinesstransformation.They’rereshap-inghoworganizationswork,innovate,andcreateproducts—andenablingcompletelynewkindsofproductsandservices.2They’respurringbusinessestoinventnewbusinessmodelsandreimaginehowtheydelivervaluetotheircustomersandmarkets.Morebroadly,industryboundariesareexpandingandblurring,andrelationshipswithbusinesspart-nersarebeingredefined.Yettoomanyorganizationsremainunpreparedforthenewrevolution.ArecentDeloitteIndustry4.0studyofC-levelexecutivesaroundtheworldindicatesthat,acrossallindustries,only14percentofCXOsare“highlyconfident”thattheirorganiza-tionsarereadytoharnessthechangesassociatedwiththenewera.3Technology,media,andtelecommunications(TMT)companieshavebeenattheepicenterofthechangewroughtbyIndustry4.0.Theyhavepio-neeredmanyofthesmarttechnologiesandhigh-speedconnectivityatitscore,makingdigitalinnova-tionpossible.TounderstandhowTMTenterprisesarerespondingtothechanges,opportunities,andchallengesu...