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01/27/25©AndersenConsulting20001Lecture–ManagementConsulting:AnIntroduction01/27/252AGENDAIntroduction/ExpectationsExampleconsultantcompanyConsulting:Nature,Trends,CareersSelectedMethods(frameworks)Research(somebasics)Graphics(fromdatatochart)01/27/253AGENDAIntroduction/ExpectationsExampleconsultantcompanyConsulting:Nature,Trends,CareersSelectedMethods(frameworks)Research(somebasics)Graphics(fromdatatochart)01/27/254OurMission:Helpingourclientscreatetheirfuture.ACCENTURE:MISSIONANDVISIONOurVision:Tobecomeoneoftheworld'sleadingcompanies,bringinginnovationstoimprovethewaytheworldworksandlives.01/27/255•OneGlobalFirm–Acttoenhancethecollectivevaluesoftheglobalpartnership,whilesustaininglocalculture.•Stewardship–Thinkfutureoriented;actandinvesttobuildastrongerfirmfortomorrow.•Integrity–Actwithopennessandhonesty.Always.•RespectfortheIndividual–Treateachpersonaswewouldliketobetreated.•QualityClientService–Understandandmeetclientexpectations100percentofthetime.•BestPeople–Arehighlycompetentandmakeacommitmenttoexcellence,teamwork,andthesuccessofourclients.ACCENTURE:COREVALUES01/27/2561989•AndersenConsultingbecomesaseparatebusinessunitfromArthurAndersen•$1.6billion•21,400employees1991•Horizon2000Initiativetodevelopmissionandstrategicplan•$2.3billion•25,000personnel1993•AndersenConsultingissuesitsfirstannualreport•$2.9billion•27,000employees1997•AndersenConsultingcreatesaglobalnetworkofcommunications-focusedsolutioncentersinanefforttosetthestandardforspeedandqualityofperformance•$6.6.Billion•53,000employees1998•$8.3billion•65,000employees2000•JoeForehandbecomesManagingPartnerandintroducesthe100DayPlan•AndersenConsultingwinsarbitrationagainstArthurAndersen01.01.01•Accenture,formerlyknownasAndersenConsultingACCENTURE:IMPORTANTMILESTONES01/27/257ACCENTUREGLOBALLYEmployees:over65,000Countries:48Revenue‘99:8,9BillionUSDClients:•ThevastmajorityofFortune30mostprofitableglobalpubliccompanies•Nearly75%ofFortune200glob...