ICS03.080.30CCSA12DB23黑龙江省地方标准DB23/T2728—2020贵宾宴会接待服务规范2020-12-03发布2021-01-02实施黑龙江省市场监督管理局发布DB23/T2728—2020I目次前言.....................................................................................................................................................................II1范围.................................................................................................................................................................12规范性引用文件.............................................................................................................................................13术语和定义.....................................................................................................................................................14基本要求.........................................................................................................................................................24.1经营管理.................................................................................................................................................24.2人员要求.................................................................................................................................................24.3食品安全.................................................................................................................................................24.4安全保卫.................................................................................................................................................24.5环境、设施等.........................................................................................................................................25服务礼仪与要求.............................................................................................................................................35.1基本礼仪...................................................................................