PropertyofFordMotorCompanyInternalUseOnlyiMEASUREMENTSYSTEMSANALYSISReferenceManualThirdEditionFirstEdition,October1990•SecondEdition,February1995;SecondPrinting,June1998•ThirdEdition,March2002Copyright©1990,©1995,©2002DaimlerChryslerCorporation,FordMotorCompany,GeneralMotorsCorporationPropertyofFordMotorCompanyInternalUseOnlyiiPropertyofFordMotorCompanyInternalUseOnlyiiiFOREWORDThisReferenceManualwasdevelopedbyaMeasurementSystemsAnalysis(MSA)WorkGroup,sanctionedbytheDaimlerChryslerCorporation/FordMotorCompany/GeneralMotorsCorporationSupplierQualityRequirementsTaskForce,andundertheauspicesoftheAmericanSocietyforQuality(ASQ)andtheAutomotiveIndustryActionGroup(AIAG).TheWorkGroupresponsibleforthisThirdEditionwereDavidBenham(DaimlerChryslerCorporation),MichaelDown(GeneralMotorsCorporation),PeterCvetkovski(FordMotorCompany),GregoryGruska(ThirdGeneration,Inc.),TrippMartin(FederalMogul)andSteveStahley(SRSTechnicalServices).Inthepast,Chrysler,Ford,andGeneralMotorseachhadtheirownguidelinesandformatsforensuringsuppliercompliance.Differencesbetweentheseguidelinesresultedinadditionaldemandsonsupplierresources.Toimproveuponthissituation,theTaskForcewascharteredtostandardizethereferencemanuals,procedures,reportingformats,andtechnicalnomenclatureusedbyChrysler,Ford,andGeneralMotors.Accordingly,Chrysler,Ford,andGeneralMotorsagreedin1990todevelop,and,throughAIAG,distributeanMSAmanual.Thatfirsteditionwaswellreceivedbythesuppliercommunity,whichofferedvaluableinputs,basedonapplicationexperience.TheseinputshavebeenincorporatedintotheSecondandthisThirdedition.Thismanual,whichisapprovedandendorsedbyDaimlerChryslerCorporation,FordMotorCompany,andGeneralMotorsCorporation,isasupplementalreferencedocumenttoQS-9000.Themanualisanintroductiontomeasurementsystemanalysis.Itisnotintendedtolimitevolutionofanalysismethodssuitedtoparticularprocessesorcommodities.Whiletheseguidelinesareintendedtocovernormallyoccurringmeasurementsystemsituations,therewillbequestionsthatarise.Thesequestionsshould...