SPANISHBUSINESSSITUATIONSInthesameseriesFrenchBusinessSituations*StuartWilliamsandNathalieMcAndrew-CazorlaGermanBusinessSituations*PaulHartleyandGertrudRobinsItalianBusinessSituations*VincentEdwardsandGianfrancaGessaShepheardManualofBusinessFrenchStuartWilliamsandNathalieMcAndrew-CazorlaManualofBusinessGermanPaulHartleyandGertrudRobinsManualofBusinessItalianVincentEdwardsandGianfrancaGessaShepheardManualofBusinessSpanishMichaelGormanandMaría-LuisaHenson*AccompanyingcassettesavailableSPANISHBUSINESSSITUATIONSAspokenlanguageguideMichaelGormanandMaría-LuisaHensonLondonandNewYorkMichaelGormanandMaría-LuisaHensonareSeniorLecturersinSpanishattheSchoolofLanguagesandEuropeanStudies,UniversityofWolverhampton.Inthepreparationofthishandbookeveryeffortwasmadetoavoidtheuseofactualcompanynamesortradenames.Ifanyhasbeenusedinadvertently,thepublisherswillchangeitinanyfuturereprintiftheyarenotified.Firstpublished1995byRoutledge11NewFetterLane,LondonEC4P4EESimultaneouslypublishedintheUSAandCanadabyRoutledge29West35thStreet,NewYork,NY10001Reprinted2002RoutledgeisanimprintoftheTaylor&FrancisGroupThiseditionpublishedintheTaylor&Francise-Library,2005.“TopurchaseyourowncopyofthisoranyofTaylor&FrancisorRoutledge’scollectionofthousandsofeBookspleasegotowww.eBookstore.tandf.co.uk.”©MichaelGormanandMaría-LuisaHenson1995Allrightsreserved.Nopartofthisbookmaybereprintedorreproducedorutilizedinanyformorbyanyelectronic,mechanical,orothermeans,nowknownorhereafterinvented,includingphotocopyingandrecording,orinanyinformationstorageorretrievalsystem,withoutpermissioninwritingfromthepublishers.BritishLibraryCataloguinginPublicationDataAcataloguerecordforthisbookisavailablefromtheBritishLibraryLibraryofCongressCataloguinginPublicationDataAcataloguerecordforthisbookhasbeenrequestedISBN0-203-99034-XMastere-bookISBNISBN0-415-12848-X(PrintEdition)ISBN0-415-12849-8(pack)ContentsHowtousethisbookxPrimeraparte:SectionI:PorteléfonoOnthetelephone11PidiendoinformaciónMakinganenquiry3(a)¿Puedopasaraver...