ISSUE1Feb.2024/JOURNALOFHUMANSETTLEMNTSINWESTCHINA/122回应公众关切的既有住宅加装电梯使用后评估研究*Respondingtopublicconcerns:Postoccupancyevaluationofelevatorinstallationinoldcommunities李宛蓉宋昆王珂钰程丽冯琳LIWanrong,SONGKun,WANGKeyu,CHENGLi,FENGLinDOI:10.13791/j.cnki.hsfwest.20240118李宛蓉,宋昆,王珂钰,等.回应公众关切的既有住宅加装电梯使用后评估研究[J].西部人居环境学刊,2024,39(1):122-128.LIWR,SONGK,WANGKY,etal.Respondingtopublicconcerns:Postoccupancyevaluationofelevatorinstallationinoldcommunities[J].JournalofHumanSettlementsinWestChina,2024,39(1):122-128.摘要:通过获取既有住宅加装电梯中公众关切的问题,作为使用后评估的评价要素,结合天津市老旧小区加装电梯的案例,由客观数据测量和主观意愿评价相结合的方式,在功能、经济、运维方面进行使用后评估。一方面对天津市既有住宅加装电梯项目进行评估与反馈,另一方面对全国范围的公众关切进行回应,更正公众认知的误区、解释居民关心的问题,助力既有住宅加装电梯工作的推行。关键词:老旧小区改造;加装电梯;使用后评估;公众关切Abstract:Elevatorinstallationinexistingresidencesisaninevitablerequirementtodealwiththeagingsituationandsupply-sidestructuralreform,attractingthepublicconcernsinChina.However,inreality,residentsoftenencountermultipleobstaclesintheprocessofunifyingtheiropinions,theymaybemisledbywronginformationontheInternet.Theevaluationsystemofelevatorinstallationishighlyrequiredtomeetpublicconcernsandtorespondtoconcernsanddoubtsscientifically.Therefore,thisresearchputupwiththeresearchquestion:howtocombinequalitativeandquantitativemethodstoconstructPostOccupancyEvaluation(POE)onelevatorinstallationtorespondtopublicconcerns?Firstly,theevaluationcontentwassetbasedonthecaptureofpublicconcernfactors,andthroughbigdatacollection,all229popularpostsand3438commentsundertheterm“elevatorinstallation”inWeibowereobtained.Throughwordfrequencyanalysisandsemanticmerging,itwasdeterminedthatthemainissuesofpublicconcernareeconomics,functionandoperation,whicharesubdividedinto1)economicimpact,2)convenience,3)lightingimpact,4)noiseimpact,5)facadebeauty...