140│2024年│2期2024年第46卷第2期智慧酒店系统的设计及应用刘景超卢润张钦治冯海涛于浩悦蒋佳瑞基金项目:西安交通工程学院大学生创新创业训练计划项目:《智慧云居———智能酒店/民宿安全管理系统》(2023DC44)作者简介:刘景超(2001-),本科生,研究方向为物联网技术。(西安交通工程学院西安710300)摘要在新时代的发展背景下,传统的酒店等服务业无法满足当前群众日益高涨的消费需求,提高了酒店的运营成本。物联网、云计算等技术的进步与广泛应用,可在一定程度上推动酒店服务行业逐渐朝着自动化、智慧化的方向发展,酒店的结构调整及转型升级已成为大势所趋。基于此,文中以S省某旅游酒店为例,从智慧酒店管理系统需求分析及业务流程入手,探究了其总体设计架构,重点分析了智慧酒店系统的具体设计与实现方法,以期优化客户的服务体验,帮助酒店提质增效、开源节流,进一步突出酒店的市场竞争优势,为其后续的经营发展指明方向。关键词:智慧酒店;系统设计;应用探究中图分类号TP311DesignandApplicationofIntelligentHotelSystemLIUJingchao,LURun,ZHANGQinzhi,FENGHaitao,YUHaoyueandJIANGJiarui(Xi’anTrafficEngineeringInstitute,Xi’an710300,China)AbstractUnderthebackgroundofthedevelopmentofthenewera,thetraditionalhotelandotherserviceindustriescan-notmeettheincreasingconsumerdemandofthecurrentmasses,whichincreasestheoperatingcostsofhotels.Thepro-gressandextensiveapplicationoftheInternetofThings,cloudcomputingandothertechnologiescanpromotethehotelserviceindustrytoacertainextent,graduallytowardsthedirectionofautomationandintelligence,andthestructuraladjustmentandtransformationandupgradingofhotelshasbecomethegeneraltrend.Basedonthis,thispapertakesatouristhotelinSprovinceasanexample,startswiththedemandanalysisofthesmarthotelmanagementsystemandbusinessprocess,exploresitsoveralldesignframework,andfocusesonthedetaileddesignandimplementationmethodsofthesmarthotelsystem,inordertooptimizecustomerserviceexperience,helpthehotelimprovequalityandefficiency,opensourceandreduceexpenditure,andfurtherhighlightthehotel’smarketcompetitiveadvantage.Topointoutthedirectionofitssubsequentbusinessdevelopment.KeywordsSmarthotel,Systemdesign,Applicationinquiry0引言随着科学技术领域的...
