外贸英文函电--如何安排信函内容HOWTOWRITETHEBUSINESSLETTER教学目标HOWTOWRITETHEBUSINESSLETTER合理安排信函的内容，让客户能够迅速了解写信者的意图HOWTOWRITETHEBUSINESSLETTER任务引入山东希诺金属材料有限公司业务经理SUSAN给新员工培训，这次主要讲的是商务信函的内容安排。HOWTOWRITETHEBUSINESSLETTER任务剖析1.商务信函的内容主要分为哪几部分？2.每一部分的主要说明的问题的是什么？外贸信函的内容主要分为三部分：3parts:1.Introduction2.DetailsandConclusion3.Closing(asimpleone-line)任务点拨-商务信函的主要内容HOWTOWRITETHEBUSINESSLETTER任务点拨-信函的第一部分HOWTOWRITETHEBUSINESSLETTER1.INTRODUCTION(BackgroundandBasics)Whyareyouwriting?refertoapreviousletter,sendanenquiry…任务点拨-信函的第一部分HOWTOWRITETHEBUSINESSLETTERForexample要求推迟船期，第一部分Wearesorrytoinformyouthatwecan'tgetthegoodsreadyforshipmentinJuly.wewritetoyouaboutyourorderNo.DN907stipulatingtheshipmenteffectedinJuly.任务点拨-信函的第二部分HOWTOWRITETHEBUSINESSLETTER2.DetailsandConclusion(factsandfigures;responseofaction)Givedetailedinformation/structure.ProvideallrelevantdetailsActionthereadershouldtake.任务点拨-信函的第二部分HOWTOWRITETHEBUSINESSLETTERForexample要求推迟船期，第二部分Wearesorrythat,becauseofadelayinsupplies,wewillnotbeabletogettheshipmentreadybeforeJuly,Weexpectthattheconsignmentwillbereadyinthismonth,andwearearrangingtoshipitonM/S“Sunlight”fromShanghaion7Aug.任务点拨-信函的第二部分HOWTOWRITETHEBUSINESSLETTER2.DetailsandConclusion(factsandfigures;responseofaction)如果想要对方降价，就说明降价的原因及想要降价的幅度；如果想要对方修改信用证，就说明信用证错误的地方及如何修改…任务点拨-信函的第三部分HOWTOWRITETHEBUSINESSLETTER3.CLOSING(Asimpleone-linesentence)Sometimesallthatneededisasimpleone-lineclosingsentence.任务点拨-信函的第三部分HOWTOWRITETHEBUSINESSLETTERForexample要求推迟船期，第三部分Wesendoursincereapologiesforthedelayandlookforwardtoyourapproval.1.Introduction(backgroundandbasics)2.DetailsandConclusion(factsandfigures;responseofaction)3Closing(asimpleone-linesentence)HOWTOWRITETHEBUSINESSLETTER任务总结-函电内容的安排SUMMARYSUMMARY3partsofbusinessletter拓展思考马来西亚FerrousMetals公司经理ChanLing收到山东希诺金属材料有限公司业务经理SUSAN的发盘后，要求SUSAN给自己寄送样品，请就上述内容说明ChanLing这封信函的第一部分、第二部分、第三部分都分别表述哪些内容？HOWTOWRITETHEBUSINESSLETTERHOWTOWRITETHEBUSINESSLETTER
