ASEANDigitalGenerationReport:DigitalFinancialInclusionINSIGHTREPORTDECEMBER2022IncollaborationwithSeaContentsImages:GettyImages,UnsplashForewordExecutivesummaryIntroduction1Adoption,expectationsandpotentialsfordigitalfinancialinclusion2Gapsandobstacles3RequiredactionstoclosegapsandaddressobstaclesConclusionContributorsEndnotes34561118212223©2022WorldEconomicForum.Allrightsreserved.Nopartofthispublicationmaybereproducedortransmittedinanyformorbyanymeans,includingphotocopyingandrecording,orbyanyinformationstorageandretrievalsystem.DisclaimerThisdocumentispublishedbytheWorldEconomicForumasacontributiontoaproject,insightareaorinteraction.Thefindings,interpretationsandconclusionsexpressedhereinarearesultofacollaborativeprocessfacilitatedandendorsedbytheWorldEconomicForumbutwhoseresultsdonotnecessarilyrepresenttheviewsoftheWorldEconomicForum,northeentiretyofitsMembers,Partnersorotherstakeholders.ASEANDigitalGenerationReport:DigitalFinancialInclusion2ForewordThisyear’seditionofthereportisthesixthinaseriesofannualreportsthattheWorldEconomicForumandSeahavejointlyproducedsince2017.WecontinuetomonitortheaspirationsandconcernsofASEAN’sdigitalgenerationwiththehopeofgeneratinginsightfuldatatoinformpolicychoicesfortheregioninitspathwaytoasustainableandinclusivedigitaleconomy.Respondentsconfirmedthepowerfulroleofdigitalizationinbroadeningaccesstofinancialservices,particularlyforunderservedgroupssuchasruraldwellers,micro-businessesandwomen.Theyfurtherpointedoutspecificpainpoints/barriersagainsttheiraccesstofinancialservicesintheregion.Respondentsalsoofferedtheirpreferencesonhowtheywantedtheservicestobeimprovedandhowtoacquirefinancialmanagementskills.ThefutureofASEAN’sdigitaleconomycanbeevenbrighterwithcollaborationfromallrelevantstakeholderstoaddressidentifiedchallengesinatimelyandcoordinatedmanner.Robustdataandinsightsrevealedinthisreportwillhopefullyguidetargetedactionsforfurtherimprovingthecurrentdigitalandfinancialinclusionlandscape.WethankalltheteamsandcolleaguesfromtheW...
