LessonsfromtheLeadersTakingDigitalTransformationtotheNextLevelDigitalTransformationReviewTwelfthEdition2TakingDigitalTransformationtotheNextLevel:LessonsfromtheLeadersDigitalTransformationReviewTwelfthEditionTakingDigitalTransformationtotheNextLevel:LessonsfromtheLeadersEditedbytheCapgeminiResearchInstituteTheCapgeminiResearchInstituteisCapgemini’sin-housethinktankonallthingsdigital.TheInstitutepublishesresearchontheimpactofdigitaltechnologiesonlarge,traditionalbusinesses.TheteamdrawsontheworldwidenetworkofCapgeminiexpertsandworkscloselywithacademicandtechnologypartners.TheInstitutehasdedicatedresearchcentersinIndia,theUnitedKingdom,andtheUnitedStates.Itwasrecentlyrankednumberoneintheworldforthequalityofitsresearchbyindependentanalysts.Visitusatwww.capgemini.com/researchinstitute/#DTR123IntroductionSaskiaSteinackerTorbjørnFolgerøSabineScheunert0614282014IndustryLeaderPerspectivesThechangingnatureofdigitalmasteryBayerEquinorDaimlerAGAdvancingdigitalinhealthandnutritionScalingdigitalinitiativestobuildsustainablesolutionsintheenergysectorAcceleratingdigitalinnovationbytransformingculture,collaboration,andtalentFrédéricLevaux46LegrandHowcollaborationandculturechangehavedrivennewdigitalinnovationsBarbaraMartinCoppola38IKEAGiving“160,000entrepreneurs”thelibertyandfreedomtodrivedigitaltransformationContents4TakingDigitalTransformationtotheNextLevel:LessonsfromtheLeaders82ViewsfromaThoughtLeader90CapgeminiPerspective74RahulWeldeUnileverConsumer-firstapproachacceleratesdigitaltransformation52LilianTomovichMGMResortsInternationalSparkingthewowfactorthroughdigitalandhumanconnectionsMrutyunjayMahapatra66formerlywithStateBankofIndiaTakinga200+year-oldbanktothedigitalageEricChaniot58MichelinAstart-upculturedrivesdigitaltransformationattireandmobilitygiantDr.Kai-FuLee82SinovationVenturesSuperpoweredperspectivesfromanAIexpert,investor,author,andinfluencer5IntroductionbytheCapgeminiResearchInstituteThechangingnatureofdigitalmastery6TakingDigitalTransformationtotheNextLevel...