8D分析Bravesyang杨春勇来自www.3722.cn中国最大的资料库下载绪论欢迎来到8D（8Disciplines）课程，福特汽车公司使用8D作为问题解决的方法（见QS-9000要求之4.14.1.1）。当福特的供方具有零件或过程的问题时，福特要求供方完成8D过程以确定根本原因并实施纠正措施。背景：解决问题的方法—4.14.1.1当外部或内部出现与规范或要求不符合时，供方必须采取有效的解决问题的方法。当出现外部不符合时，供方必须按顾客规定的方法做出反应，参见顾客的有关文件。来自www.3722.cn中国最大的资料库下载什么是8D？D0：为8D过程做准备D1：成立小组D2：问题的描述D3：确定临时纠正措施（ICA）的开发D4：确定和验证根本原因和遗漏点D5：确定和验证针对根本原因和遗漏点的永久性纠正措施（PCA）D6：实施和确认PCAD7：防止再发生D8：承认小组及个人的贡献来自www.3722.cn中国最大的资料库下载8D报告示例SupplierA8DConcernAnalysisReportCONCERNNO:0X0000CONCERNTITLE:Mislabel483CA/AADATEOPENED:11/22/00ASSIGNEDTO:QRTeamPRODUCTLINE:0X00PRODUCTNAME:Snapring(2)DescribeConcern:Partsarelabeledas0X00-7D483-CA(StyleC),partsareactually0X00-7D483-AA(StyleA).Returnauthorization0X0011-00Needtocertifynext4shipments(1)TeamMembersMikePaulson,JoanHuber,JohnDeCarlo,DeniseRoxbury,AmyBloom,LouisKeller,MichelleFargo,JustineWilliams(3)DefineandVerifyContainmentActions:Checkedinventory11/22/00formislabeledtotes,4palletsfound,allmarkedcorrectly.QualityAlertissued11/22/00.JoanHuberintoLivoniatorelabelparts11/28/00–noneedtoreturnparts.Therewere39totestorelabel.CompletionDate:(4)DefineRootCauses:Shippingdepartmenthasputseveralnewemployeesonallshifts,inexperiencedpackersusedincorrectlabels.(Ifadditionalanalysisisrequiredindicatecompletiondates)(5)%Contribution(eachcause)100%(6)ImplementCorrectiveActions:Conductedmeetingwithmanagersandsupervisors11/29/00toinformthemoftheissuesdiscussedduringtheLivoniavisit.MaterialsManagerconductedameeting11/30/00witheachshiftofpackerstoretrainthemoncorrectlabelingandpackaging.Theywereinformedthatanyfurtherproblemswithincorrectpackagingwillresultindisciplinaryaction.(7)PreventativeActions:Purchasingpaperworkholdersthatwillbehookedonthefrontof...
