PMPPreparationTrainingCommunicationsManagementCommunicationsManagementChapter10Source:pmbokguide1996©1999Robbins-Gioia,Inc.Source:pmbokguide2000©2002Robbins-Gioia,Inc.10-2CommunicationsManagementCommunicationsManagementCommunicationsPlanningInformationDistributionPerformanceReportingAdministrativeClosureCommunicationsPlanningInformationDistributionPerformanceReportingAdministrativeClosureProcessesrequiredtoensuretimelyandappropriatedevelopment,collection,dissemination,storage,and,ultimately,dispositionofprojectinformationSource:pmbokguide2000©2002Robbins-Gioia,Inc.10-3CommunicationManagement10.1CommunicationsPlanningPlanning10.3PerformanceReporting10.4AdministrativeClosureControlling10.2InformationDistributionClosingExecutingSource:pmbokguide2000©2002Robbins-Gioia,Inc.10-4CommunicationsPlanningCommunicationsPlanningDeterminingtheinformationandcommunicationsneedsofthestakeholders:whoneedswhatinformation,whentheywillneedit,andhowitwillbegiventothemDeterminingtheinformationandcommunicationsneedsofthestakeholders:whoneedswhatinformation,whentheywillneedit,andhowitwillbegiventothemSource:pmbokguide2000©2002Robbins-Gioia,Inc.10-5CommunicationsPlanningInputs•Communicationsrequirements•Communicationtechnology•Constraints•AssumptionsInputs•Communicationsrequirements•Communicationtechnology•Constraints•AssumptionsTools&Techniques•StakeholderanalysisTools&Techniques•StakeholderanalysisOutputs•CommunicationmanagementplanOutputs•CommunicationmanagementplanSource:pmbokguide2000©2002Robbins-Gioia,Inc.10-6InputsInputs•Communicationsrequirements–Thesumoftheinformationrequirementsoftheprojectstakeholders•Communicationtechnology–Usedtotransferinformationbackandforthamongprojectelements•Constraints•AssumptionsCommunicationsPlanningSource:pmbokguide2000©2002Robbins-Gioia,Inc.10-7Tools&TechniquesTools&Techniques•Stakeholderanalysis–AmethodfordevelopingasystematicandlogicalviewoftheinformationneedsofthestakeholdersandofthesourcesformeetingthoseneedsCommunicat...