資訊管理與決策Information,Management,andDecisionMakingThreeMainSchoolsinManagementTheory•Technical-Rational–Planning,Organizing,Coordinating,Deciding,Controlling•Behavioral–High-volume,high-speedwork–Variety,fragmentation,brevity–Issuepreference:current,adhoc,specific–Complexwebofinteractions,contacts–Strongpreferenceforverbalmedia–Controloftheagenda•CognitiveManagerialRoles•InterpersonalRolesRoleBehaviorSupportSystemFigureheadNoneexistLeaderInterpersonalNoneexistLiaisonElectronicCommunicationsystemsSource:XXXXXXXManagerialRoles•InformationalRolesRoleBehaviorSupportSystemNervecenterManagementinformationsystemsDisseminatorInformationprocessingMail,officesystemsSpokespersonInformationprocessingOfficeandprofessionalsystems,workstationSource:XXXXXXManagerialRoles•DecisionalRolesRoleBehaviorSupportSystemEntrepreneurNoneexistDisturbancehandlerDecisionmakingNoneexistResourceallocatorDecisionmakingDecisionsupportsystemsNegotiatorNoneexistSource:XXXXXXModalsofIndividualDecisionMaking•Rationalmodel–Comprehensiverationality•Satisficingmodel–Boundedrationality•Muddlingthrough–Successivecomparison•Psychological–CognitivetypesModelsofOrganizationalDecisionMaking•Rationalactor–Comprehensiverationality•Bureaucratic–OrganizationaloutputStandardoperatingprocedures•Political–Politicaloutcome•Garbagecan–Nonadaptiveorganizationalprograms
