11CP/IPA-CN-Q|4/20/2006|©RobertBoschGmbHreservesallrightsevenintheeventofindustrialpropertyrights.Wereserveallrightsofdisposalsuchascopyingandpassingontothirdparties.8DMethod8D问题解决方法SupplierQualityDevelopmentProgram(SQDP)Rev.03/19/2007ByCP/PIN-CN-Q2CP/IPA-CN-Q|4/20/2006|©RobertBoschGmbHreservesallrightsevenintheeventofindustrialpropertyrights.Wereserveallrightsofdisposalsuchascopyingandpassingontothirdparties.TableofContentsI.Basicof8D8D基本知识II.Problemsolvingwith8D用8D方法解决问题1.8DFlowChart8D流程图2.Commentson8D8个步骤的注释3.1-2-14rules1-2-14规则III.Qualitytoolsfortherootcauseanalysis根源原因分析中常用的质量工具IV.Casestudy案例分析*ThismaterialiswrittenaccordingtotheBoschQualityAssurancePlansQSP0508.按照博世质量保证计划QSP0508编写。8DMethod8D问题解决方法23CP/IPA-CN-Q|4/20/2006|©RobertBoschGmbHreservesallrightsevenintheeventofindustrialpropertyrights.Wereserveallrightsofdisposalsuchascopyingandpassingontothirdparties.8D问题解决方法I.Basicof8D8D基本知识�Whatis8D什么是8D“8D”isamethodforsolvingproblemswith8steps(8disciplines).8D方法是通过8个步骤处理问题的一种方法。�Why8D8D的目的TraditionalProblemSolving传统解决问题的路线8DMethod8D问题解决方法4CP/IPA-CN-Q|4/20/2006|©RobertBoschGmbHreservesallrightsevenintheeventofindustrialpropertyrights.Wereserveallrightsofdisposalsuchascopyingandpassingontothirdparties.8D问题解决方法I.Basicof8D8D基本知识�Why8D8D的目的1.Rapid,lastingandsystematicprocessingofinternalandexternalcomplaints,locatingandeliminatingtherootdefectcause.快速、持续并且系统的处理内部以及外部的抱怨，定位并消除根源缺陷原因。2.Transferoflessonslearnedtosimilarprocessedandproducts.相似的零件以及过程能从中获取经验，避免类似抱怨发生。3.Continuousandcompletedocumentationoftheproblemsolvingprocess.持续完整的对问题解决过程存档。8DMethod8D问题解决方法35CP/IPA-CN-Q|4/20/2006|©RobertBoschGmbHreservesallrightsevenintheeventofindustrialpropertyrights.Wereserveallrightsofdisposalsuchascopyingandpassingontothirdparties.8D问题解决方法I.Basicof8D8D基本知识...
