PMP®CertificationABeginner’sGuideAbouttheAuthorGeorgeG.Angel,acertifiedProjectManagementProfessional(PMP),isfounderandownerofEagleBusinessServices,LLC,aprojectmanagementeducationandconsultingcompanysince1994.Hehassuccessfullymanagedprojectsforover30yearsatIBMandwasaninnovativeglobaleducationprogrammanagerfortenyears.Asaleaderinprojectmanagementeducation,Georgehasextensiveexperienceinbusiness,projectandprogrammanagementeducation,coursedevelopment,teaching,andconsulting.Heprovideshigh-qualitytrainingandconsultingservicestoabroadrangeofclients,includinguniversities,stateandfederalgovernment,internationalcorporations,andprivatecompaniesofallindustriesandsizes.Healsodeliversclassesusingamultitudeofmethods,includingvirtualclassroom,online,andface-to-facetothousandsofstudentsfromover60differentcountries.GeorgeachievedIBM’sExecutivePMCertificationin2001andservedontheirPMProfessionReviewBoardforoversixyears.HehasalsobeenaprofessionalspeakeratProjectManagementInstitute(PMI)conferences,symposiums,andteachesPMclassesandworkshopsatColoradoStateUniversity(CSU)since2000.Whennotwriting,teaching,orconsulting,Georgecanbefoundhiking,biking,skiing,scubadiving,orrelaxingonthebeachwithhiswife,twodaughters,andtheirhusbands.Youcancontacthimthroughthewww.eagle-business.comwebsiteorsendane-mailtogeorge.angel@q.com.AbouttheTechnicalEditorRicardo(Ric)RothschildisaCertifiedPMPandIBMCertifiedExecutiveProjectManagerwithglobalandenterprise-wideprojectmanagementexperience.Heisa24-yearveteranofprojectmanagementandiscurrentlyanIBMServiceExecutivemanagingalargeglobalstrategicoutsourcingcontractforaninternationalbank.HehasmanagedprojectswithbudgetsinexcessofUS$20M,fromserver/workstationmigrationstocompletetechnicaltransformationsforIBM’soutsourcingclients.RicalsoteachesprojectmanagementclassesatColoradoStateUniversity(CSU)andservesontheIBMProjectManagementReviewBoard.Inaddition,heisaninternationalinstructorandDeliveryProgramManagereducationleadforIBMAmericas(U.S.,LatinAmerica,andCanada).Hehaswor...