http://pmp001.taobao.com/首先，我们来看掌握PMO职责的小TIPS，以下是PMBOK的原话：AprimaryfunctionofaPMOistosupportprojectmanagersinavarietyofwayswhichmayinclude,butarenotlimitedto:•ManagingsharedresourcesacrossallprojectsadministeredbythePMO;•Identifyinganddevelopingprojectmanagementmethodology,bestpractices,andstandards;•Coaching,mentoring,training,andoversight;•Monitoringcompliancewithprojectmanagementstandards,policies,procedures,andtemplatesviaprojectaudits;•Developingandmanagingprojectpolicies,procedures,templates,andothershareddocumentation(organizationalprocessassets);and•Coordinatingcommunicationacrossprojects.如何把PMO的职责都记住呢？因为这里很可能会考一个选择题！方法就是：PMO其中P是指policies,procedures；以及acrossallprojectsM是指methodology，mentoring，MonitoringO是指Coordinating记住关键词，PMO的职责就记住了！http://pmp001.taobao.com/我们再来看事业环境因素，以下是PMBOK的原话：Enterpriseenvironmentalfactorsinclude,butarenotlimitedto:•Organizationalculture,structure,andprocesses;•Governmentorindustrystandards(e.g.,regulatoryagencyregulations,codesofconduct,productstandards,qualitystandards,andworkmanshipstandards);•Infrastructure(e.g.,existingfacilitiesandcapitalequipment);•Existinghumanresources(e.g.,skills,disciplines,andknowledge,suchasdesign,development,law,contracting,andpurchasing);•Personneladministration(e.g.,staffingandretentionguidelines,employeeperformancereviewsandtrainingrecords,overtimepolicy,andtimetracking);•Companyworkauthorizationsystems;•Marketplaceconditions;•Stakeholderrisktolerances;•Politicalclimate;•Organization’sestablishedcommunicationschannels;•Commercialdatabases(e.g.,standardizedcostestimatingdata,industryriskstudyinformation,andriskdatabases);and•Projectmanagementinformationsystems(e.g.,anautomatedtool,suchasaschedulingsoftwaretool,aconfigurationmanagementsystem,aninformationcollectionanddistributionsystem,orwebinterfacestootheronlineautomatedsystems).这么多内容，怎么记？老办法，关键字！Enterpriseenvironment...
