作业-相关方管理创新·专业·高效·进取·共赢IT管理·智慧ITNEEQ：8385041相关方管理1、Theproject’schiefarchitectandthekeyclientrepresentativecannotcooperationontheprojectthisadverselyimpacttheproject’sprogress.Howshouldtheprojectmanageraddressthisissue?A.Appointasenioremployeetoactasanarchitectbetweenthearchitectandtheclientrepresentative.B.Requestthechiefarchitect’sthesponsortodiscussthewiththearchitect.C.Howadiscussionwiththesponsortoreplacethekeyclientrepresentative.D.Addressthechiefarchitectandclientrepresentativeincommontoidentitypossiblesolutions项目的总建筑师和关键业主代表不能在项目中合作：这对项目进度带来不利影响。项目经理应该如何解决这个问题？A.一名高级员工作为建筑师和业主代表之间的仲裁人B.要求总建筑师的一线经理与该建筑师讨论这个问题C.与项目发起人协商更换关键业主代表D.找出总建筑师和业主代表的共同利益，确定可能的解决方案2、一家公司决定开发一个软件解决方案，后来却发现不是所有的需求都就绪，且不同相关方对解决方案的看法不同。应实施哪一个执行过程来改善这种情况？A.管理相关方参与B.收集要求C.定义范围D.识别相关方3、Theprojectmanagerexperiencesdifficultiesworkingwiththecustomer.Aftertheprojectisfinished，thecustomerstatesthattheprojectwasnorcompletedtotheirsatisfaction.Whatshouldtheprojectmanagerhavedonethroughouttheprojecttoavoidthisoutcome?A.AdvisethecustomerthattheirrequestarebeingimplementedateachprojectphaseB.Understand,evaluate,define,andmanagecustomerexpectationsC.SendthecustomerthetechnicalspecificationsforreviewandapprovalD.Identifyandreplaceresponsiblepartiesfromtheprojectteam项目经理在与客户合作过程中出现了困难，项目完成后，客户称项目没有达到他们的满意水平。若要避免这种结果，项目经理应该在整个项目过程中怎么做？A.在项目的每一阶段告知客户他们的请求都已在执行B.了解、评估、定义和管理客户期望C.向客户发送技术规范，供客户审查和批准D.识别并更换项目团队中的责任方4、Yourboss,thevicepresidentofresearchatyourelectronicsystemdevelopmentfirm,definessuccessontheprojectasprovidingstate-of-the-artdevelopment.Thevicepresidentofmarketingdefinesitasworld-classprimarily.Thev...
