Unit2Maintask参考课件Unit2Maintask参考课件AcomplaintletterAcomplaintletter1.Wouldyoulikeabigrobotorasmallone?2.Whatwouldyoulikeyourrobottodoforyou?3.Howlongwouldyoulikeyourrobottoworkeveryday?4.Howlongdoyouthinktherobot’sbatteriesshouldlastfor?5.Howoftenshouldyourrobotneedtobechecked?6.Howlongdoyouexpectyourrobottolast?1.Wouldyoulikeabigrobotorasmallone?2.Whatwouldyoulikeyourrobottodoforyou?3.Howlongwouldyoulikeyourrobottoworkeveryday?4.Howlongdoyouthinktherobot’sbatteriesshouldlastfor?5.Howoftenshouldyourrobotneedtobechecked?6.Howlongdoyouexpectyourrobottolast?Discuss:whatisyouridealrobot?Readingthequestionnaire:youridealrobot1.Modelnumberofyourrobot:HUGO123BB2.PowerYourrobot’sbatteriesshouldlastfor:2days1week2months3.WorkhoursYourrobotshouldworkfor:8hourseveryday12hourseveryday24hourseveryday√√4.TypeofworkThemostimportantthingyourrobotshoulddoisto:helpyouwithyourhomeworkmakeyourlunchcleanourshoes5.SizeHowbigshouldyourrobotbe?verysmallmediumlarge√√6.CheckingHowoftenshouldyourrobotneedtobechecked?neverevery3monthsevery6months7.LifespanHowlongdoyouexpectyourrobottolast?1year10years20years√√ReadingacomplaintletterDaniel’sexpectationsTherobotPower2monthsWorkhours24hourseverydayTypeofworkhelphimwithhishomeworkSizemediumCheckingevery6monthsLifespan20years1weekverylazysmallneedchecking2weeksneedtobeinstructedHowtocomplain1.Tellthemthatyouarenotsatisfieddirectly.e.g.Iamnotatallsatisfiedwithit.Iamunhappywithit.2.Tellthemwhatitshouldbelike.e.g.Ithinkitshouldlastfor…Iexpect…tolastfor…3.Tellthemyourrequirement.e.g.Therefore,Iwouldliketogetmymoneyback.Daniel’scomplaintlettersender’saddressreceiver’saddressdategreetingsRm702,HappyHouse155SummerRoadSunshineTown22ndMarchFriendlyRobotsCoLtd100SunStreetSunshineTownDearSir/MadammainbodysubjectclosingsignatureRobotmodelNo.HUGO123BBTwoweeksago,Iboughtarobotfromyourcompanyinordertohavemoresparetime.……………………………………………………………………..Therefore,Iwouldliketogetmymoneyback.YoursfaithfullyDanielChenOnepo...
