2019万科物业管理公司全套物业管理制度汇编目录前言..................................................................................................................................5第一章管理架构...........................................................................................6第一节组织架构...............................................................................................6第二节职能部门及岗位职责..........................................................................6总经理.................................................................................................................6副总经理.............................................................................................................7行政人事部.........................................................................................................7客户服务部.........................................................................................................9财务部..............................................................................................................12招商部..............................................................................................................14工程部..............................................................................................................16安管部..............................................................................................................18餐厅.................................................................................................................21第二章行政管理制度..................................................................................22第一节公文流转制度...................................................................................22第二节会议管理制度...................................................................................22第三节印鉴管理制度...................................................................................23第四节档案管理制度................