儿童乐园（游乐园）运营管理手册儿童乐园(游乐园)运营管理手册V1.3编制部门:编制时间:二〇二X年九月儿童乐园（游乐园）运营管理手册目录第一章、门店行政管理制度...............................3一、员工录用与离职：................................3二、考勤管理........................................4三、员工福利........................................5四、员工行为准则....................................6一、仪表仪容......................................6二、行为规范......................................6三、语言规范......................................7四、处事待客......................................7五、注意事项......................................7第二章、门店运营管理制度...............................9一、乐园入场须知....................................9二、门店服务准则...................................11三、门店安全准则...................................13第一节、人员安全.................................13第二节、财产安全.................................13第三节、消防安全.................................14四、门店卫生准则...................................16五、营业管理制度...................................18一、营业前：.....................................18二、营业中：.....................................18三、营业结束前：.................................20儿童乐园（游乐园）运营管理手册六、岗位职责及要求.................................21一、店长岗位职责及要求...........................21二、储备店长岗位职责及要求：.....................22三、收银员岗位职责及要求.........................22四、幼教岗位职责及要求...........................24五、看护岗岗位职责及要求.........................24六、卫生岗岗位职责及要求.........................25七、促销岗岗位职责及要求.........................25七、绩效考核与激励管理制度.........................27一、目的：.......................................27二、考核及激励的对象及时间：.....................27三、内容：.......................................27八、附则...........................................30儿童乐园（游乐园）运...
