员工胜任素质模型与任职资格全案目录第1章员工胜任素质模型与任职资格.......................................................................................71．1胜任素质模型的基本内容.............................................................................................71．1．1胜任素质简述...................................................................................................71．1．2胜任素质识别...................................................................................................71．1．3胜任素质优化...................................................................................................81．1．4胜任素质模型图...............................................................................................81．2胜任素质模型的建立步骤.............................................................................................91．2．1模型构建的步骤...............................................................................................91．2．2模型构建流程图.............................................................................................101．3胜任素质模型的构建方式...........................................................................................111．3．1行为事件访谈法.............................................................................................111．3．2专家小组法.....................................................................................................131．3．3评价中心法.....................................................................................................151．3．4问卷调查法.....................................................................................................151．4胜任素质模型在人力资源管理中的应用...................................................................161．4．1在招聘录用中的应用.....................................................................................161．4．2在员工培训中的应用.............................................................
