物业公司员工手册目录前言................................................................3总经理致词..........................................................4第一章公司简介....................................................5一、公司简介........................................................5客户投诉咨询处理流程图..............................................7第一节应聘、晋升与辞退............................................8一、入职手续........................................................8二、员工类别........................................................8三、工作时间........................................................8四、工作考评........................................................9六、工资调整........................................................9七、调职............................................................9八、辞职............................................................9九、解聘............................................................9第二节假期管理制度...............................................10一、法定休假日.....................................................10二、病假...........................................................10三、婚假...........................................................10四、产假...........................................................11五、慰唁假.........................................................11六、事假...........................................................11七、假期申请程序...................................................11第三节考勤管理制度...............................................12一、上班与下班....................................................12二、迟到与早退....................................................12三、加班.........................................................12四、旷工.........................................................12五、请假..........................................................12六、擅离岗位...................................................