益海嘉里粮油食品有限公司员工手册目录致新员工函..........................................................................1公司介绍及企业精神..............................................................2公司产品及生产工序..............................................................4第一章总则......................................................................7第二章员工守则..................................................................7第三章用工制度及劳动合同..................................................7第四章薪酬、社保及福利....................................................10第五章请假及休假.............................................................11第六章员工纪律................................................................13第七章奖励及处分.............................................................19第八章员工培训及绩效考核.................................................22第九章提案、改善与沟通....................................................23第十章申诉、投诉.............................................................25第十一章安全管理及安全防护.............................................26第十二章其它.................................................................27第十三章员工行为规范.......................................................27第一节仪表礼仪............................................................27第二节仪态礼仪............................................................29第三节接待礼仪............................................................30第四节电话礼仪............................................................31第五节名片的使用方法...................................................33第六节社交礼仪............................................................35第七节访问客户............................................................35第八节良好的人际关系...................................................36第九节办公秩序............................................................38第十节公寓管理秩序...........