XX航空公司乘保员绩效考核管理规定目录目录........................................................................................................................................................................11目的...................................................................................................................................................................22适用范围...........................................................................................................................................................23职责...................................................................................................................................................................23.1各分部职责:........................................................................................................................................23.2质控室职责:........................................................................................................................................23.3业务培训室职责:................................................................................................................................23.4综合业务室职责:................................................................................................................................24考核对象...........................................................................................................................................................35绩效考核指标分解............................................................................................................................................35.1.乘务员关键绩效考核指标分解(见图1).........................................................................................35.2.乘务长(客户经理)关键绩效考核指标分解(见图2).................................................................36工作程序..............................................................................................................