AccentureTechnologyVision2016PeopleFirst:ThePrimacyofPeopleinaDigitalAgeContentsForeword03Introduction04ExecutiveSummary06Trend1:IntelligentAutomation16Trend2:LiquidWorkforce26Trend3:PlatformEconomy36Trend4:PredictableDisruption48Trend5:DigitalTrust57Conclusion66ResearchMethodology67References69Contacts71Yourdigitalforecast...#techvision20162TechnologyVision2016ContentsForewordWearepleasedtopresenttheAccentureTechnologyVision2016,ourannualviewofthetechnologytrendsthatwillhaveaprofoundimpactonenterprisesforthenextthreetofiveyears.Weareinthemidstofamajortechnologyrevolution—specificallyadigitalrevolution—withdigitalnowdominatingeverysectoroftheeconomy.Andweareseeinganimportantnewshiftasthetechnologyrevolutionbeginstoputpeoplefirst.Toputitsimply,asbusinessesbecomedigital,theirpeopleandculturesmustbecomedigital,too.ThethemeofourAccentureTechnologyVision2016,“PeopleFirst:ThePrimacyofPeopleinaDigitalAge,”looksatthecompetitiveadvantagethatawaitscompaniesthatmovebeyonddigitalcultureshocktocreateathrivingdigitalculture.Andwelookattheearlyadopterswhoareleadingtheway.Highperformersofthefuturewon’tmerelyconsumemoretechnology.Theywillenabletheirpeopletoaccomplishmorewithtechnology.Theywillcreatenewcorporateculturesthatusetechnologytoenablepeopletoconstantlyadaptandlearn,createnewsolutions,drivechangeanddisruptthestatusquo.ThecriticalmessagefromourAccentureTechnologyVision2016iscounterintuitive.Whiletechnologyisthedriver,it’sthepeople,notjusttechnology,thatwilltransformorganizationsforthefuture.Indeed,digitalcultureandtalentisacleardifferentiatorinahighlycompetitivebusinessenvironmentandanincreasinglydigitalworld.TheAccentureTechnologyVision2016isamust-readforleadersoforganizationsacrossindustriesandaroundtheworld.Wehopeitprovidesrelevantideastohelpyouinyourjourneytobecomeadigitalbusinessandguidesyouasyoutransformyourbusiness—andyourpeople—fordigitalsuccess.PierreNanterme,ChairmanandCEOPaulDaugherty,ChiefTechnologyOfficer3TechnologyVision2016IntroductionPeopleFirst:The...