昆明公众信息服务系统方案建议书1999/11目录1．概述..........................................................................................................................52．系统结构..................................................................................................................82.1模块结构..............................................................................................................82.2系统硬件结构....................................................................................................1213．系统特点................................................................................................................164．系统功能................................................................................................................184.1业务功能............................................................................................................184.1.1人工信息服务..............................................................................................184.1.2自动声讯服务业务......................................................................................214.2开分台的功能....................................................................................................245.多种业务拓展..........................................................................................................265.1城市秘书............................................................................................................265.1.1基本服务功能..............................................................................................265.1.2、增强服务...................................................................................................285.1.3、高级服务.................................................................................................305.2.与金融系统的互联............................................................................................335.3.与证券交易网络的互联.............................
