ICS03.120.10A02(rj黔中华人民共和国国家标准GB/T19580-2004卓越绩效评价准则Criteriaforperformanceexcellence2004-08-30发布2005-01-01实施中华人民共和国国家质量监督检验检疫总局中国国家标准化管理委员会发布GB/T19580-2004目次前言·····。。··。。·············，···，·，······················，·····，·····。·············································，一m引言·····················································，···，，，。························，·，······················⋯⋯N1范围···············································，···················································。···········⋯⋯12规范性引用文件············，··················································································⋯⋯13术语和定义············································，······························............................14评价要求························1················，·····························，··，························⋯⋯14.1领导··············，·，·······，·················，··，·，，·，·，-·························，，························⋯⋯14.2战略·······················，······························.........................................................24.3顾客与市场················，··················...
