ICS03.120A00SZDB/Z深圳市标准化指导性技术文件SZDB/Z165—2016组织知识管理评价指南OrganizationalKnowledgeManagementEvaluationGuidelines2016-01-15发布2016-02-01实施深圳市市场监督管理局发布SZDB/Z165—2016I目次前言................................................................................IV引言.................................................................................V1范围..............................................................................12规范性引用文件....................................................................13术语、定义和缩略语................................................................14评价原则和框架....................................................................54.1评价原则......................................................................54.2评价框架......................................................................65评价要求..........................................................................75.1知识管理文化..................................................................75.2知识管理战略..................................................................75.3知识积淀......................................................................85.4知识共享.....................................................................105.5知识应用.....................................................................115.6知识创新.....................................................................125.7支持平台.....................................................................125.8知识管理结果.................................................................13附录A（规范性附录）组织简介和知识概述.............................................15附录B（规范性附录）评分条款分值表.................................................18附录C（规范性附录）评价要素与评分指南.............................................19参考文献............................................................................24SZDB/Z165—2015II前言本文件依据GB/T1.1－200...
