ICS03.080CCSA12DB23黑龙江省地方标准DB23/T2897—2021标准咨询服务规范2021-05-24发布2021-06-23实施黑龙江省市场监督管理局发布DB23/T2897—2021I目次前言.................................................................................II1范围...............................................................................12规范性引用文件.....................................................................13术语和定义.........................................................................14服务流程...........................................................................15需求分析...........................................................................26沟通确认...........................................................................26.1访问...........................................................................26.2沟通...........................................................................26.3交换...........................................................................36.4确认...........................................................................37签订合同...........................................................................38提供服务...........................................................................38.1调研...........................................................................38.2组建工作组.....................................................................38.3提交方案.......................................................................38.4组织实施.......................................................................49评价...............................................................................410改进..............................................................................411交付..............................................................................412延伸服务..........................................................................413证实方法.............................................................................
