UL,000.00乙A00t-jj黔中华人民共和国国家标准GB/T19004.4-1994OdtISO9004-4:1993)质量管理和质量体系要素第四部分:质量改进指南Qualitymanagementandqualitysystemelements-Part4:Guidelinesforqualityimprovement1994一10一22发布1995一05一01实施巨A*-C4::}},kOf框振21发布目次前言”·”,“·····”·”·”··”······“,··“······“·“··”····,·······“·”······“·,·”·“:.”一”⋯(1)引言·...................................................................................................................(3)1范围··“·“···,·················”“···,··,.·”········一”·”⋯⋯”,二“·”⋯”··⋯”·.⋯.”:.(5)2引用标准“...........................................................:.................................二”:.”·(5)3定义·“···“···“··”·····“···”·“···“·,“·,.·”····“一”.⋯“⋯“二“一”·““·”·.⋯“⋯(5)4基本概念·”“··““·”··”···”·“·”··········一”·“·⋯⋯.”“·”·.··.·..·.·⋯.⋯“·”·.⋯(6)4.1质量改进原则”..............................................................................................(6)4.2质量改进环境·“·······”··”,,··“·“····“·“·””··“”···”·‘······”·“······“:.”·”·“·⋯.,(6)4.3质量损失·“···········”·“······“”··“··“······““⋯”·“·⋯⋯“⋯,.二“·⋯⋯”··⋯”(7)5质量改进的管理·...............................................................................二”·”“⋯”·(7)5.1质量改进的组织······”·········”·“··”·“··”··⋯,’.··.·..·..·..·..·..·..·..·..·..·..·.⋯⋯(7)5.2质量改进的策划······”·”···”··“···“·.··“··”···”··········”······.·一”,“⋯⋯“·⋯(8)5.3质量改进的测量···”·········“···”····“”·”,·······“··”···”····”·一,·“·⋯”·⋯”·⋯(8)5.4质量改进活...