外贸英文函电练习参考答案外贸英文函电练习参考答案Project5ClaimandSettlementTask13Complaint,ClaimandSettlementI.Fillintheblanks1.lodge/file/make2.position3.to4.stands5.For6.put7.submitted8.make9.turnout10.liable/responsibleII.Choosethebestanswer1.A2.C3.A4.D5.B6.D7.C8.B9.D10.BIII.Translation1.Thereisadiscrepancyincolorsbetweenthereceivedmaterialsandthesamples.2.Whileplacingourorderweemphasizedthatanydelayindeliverywoulddefinitelyaddtothecostofthegoods.Thatiswhywehavetoraiseaclaimonrefundsforthelossincurred.3.Wearegratefultoyouforpointingouttheincidentandhavearrangedfortheimmediatedispatchofthealtereditemsfromthelastdelivery.4.Weunderstandyourrequirementtomakeupthelossincurredandhavedecidedtoofferyouaspecialdiscountof4%.5.Ongoingintothematteryoumentioned,wefindthatthepoorperformanceoftheengineisduetoyourincorrectuseofadifferentmotoroil.6.我们发现贵方发给我们的货物标注的是“N”,而不是我们订购的“M”。7.我们希望贵方用可以出售的货物替换这批货物。8.特此致函,要求贵方用质量好的产品替换这些有瑕疵的产品。9.毫无疑问,这批货物比样品质量差。10.请调查此事,并空运遗失的十箱货物。IV.Writing发件人exporter@gmail.com时间2017-07-2708:30:30a收件人importer@outlook.com附件外贸英文函电练习参考答案主题Re:ClaimonAirConditionersDearsirs,ThecaptionedgoodsyoushippedperS.S.“YellowRiver”onMay14arrivedhereyesterday.Onexamination,wehavefoundthatsomeoftheAirConditionersareseverelydamaged.Aninvestigationbythesurveyorhasrevealedthefactthatthedamageisattributabletoimproperpacking.Forfurtherparticulars,wereferyoutothesurveyor’sreportenclosed.Weare,therefore,compelledtoclaimonyoutocompensateusfortheloss,US$2750whichwehavesustainedbythedamagetothegoods.Wetrustthatyou’llbekindenoughtoacceptthisclaimanddeductthesumclaimfromtheamountofyournextinvoicetous.YoursfaithfullyLearningExtension项目训练1.道格拉斯女士的索赔邮件发件人importer@gmail.com时间2016-06-0809:39:36a收件人exporter@gmail.com附件主题ClaimonyourwrongshipmentofNoTB2016-03DearCathy,Ireceivedyesterdaytheshipmentof30pcsofdiningtablesunderorderN...