ILOFlagshipReport2021TheroleofdigitallabourplatformsintransformingtheworldofworkXWorldEmploymentandSocialOutlookInternationalLabourOffice•GenevaWorldEmploymentandSocialOutlookTheroleofdigitallabourplatformsintransformingtheworldofwork2021XProducedbythePublicationsProductionUnit(PRODOC)oftheILO.TheILOendeavourstousepapersourcedfromforestsmanagedinanenvironmentallysustainableandsociallyresponsiblemanner.Code:DESIGN/WEI/PMSERVCopyright©InternationalLabourOrganization2021Firstpublished2021PublicationsoftheInternationalLabourOfficeenjoycopyrightunderProtocol2oftheUniversalCopyrightConvention.Nevertheless,shortexcerptsfromthemmaybereproducedwithoutauthorization,oncondi-tionthatthesourceisindicated.Forrightsofreproductionortranslation,applicationshouldbemadetoILOPublications(RightsandLicensing),InternationalLabourOffice,CH-1211Geneva22,Switzerland,orbyemail:rights@ilo.org.TheInternationalLabourOfficewelcomessuchapplications.Libraries,institutionsandotherusersregisteredwithareproductionrightsorganizationmaymakecopiesinaccordancewiththelicencesissuedtothemforthispurpose.Visitwww.ifrro.orgtofindthereproduc-tionrightsorganizationinyourcountry.WorldEmploymentandSocialOutlook2021:TheroleofdigitallabourplatformsintransformingtheworldofworkInternationalLabourOffice–Geneva:ILO,2021.1vISBN978-92-2-031944-4(print)ISBN978-92-2-031941-3(webPDF)ISBN978-92-2-031942-0(EPUB)ISBN978-92-2-031943-7(Kindle)employment/unemployment/labourpolicy/labourmarketanalysis/economicandsocialdevelopment/futureofwork/technologicalchange/electronicnetwork/EDPpersonnel/businesseconomics/workingconditions/labourforcesurvey/digitaleconomy/digitallabourplatforms13.01.3PhotocreditsCover:©luzastudiosongettyimages.comBackcover:(top)©ketutsubiyantoonPexels.com(bottom)©LPETTEToniStock.comChapter1:©DeanMitchelloniStock.comChapter2:©kate_sept2004oniStock.comChapter3:©PhotobyStandsomeWorklifestyleonUnsplashChapter4:©CHANDANKHANNAongettyimages.comChapters5and6:©Bloomberg/Contributorongettyimages.comThedesi...
