PoweredbyDHLTrendResearchARTIFICIALINTELLIGENCEINLOGISTICSAcollaborativereportbyDHLandIBMonimplicationsandusecasesforthelogisticsindustry2018PUBLISHERDHLCustomerSolutions&InnovationRepresentedbyMatthiasHeutgerSeniorVicePresident,GlobalHeadofInnovationDHLCSI,53844Troisdorf,GermanyPROJECTDIRECTORDr.MarkusKückelhausVicePresident,InnovationandTrendResearchDHLCustomerSolutions&InnovationGinaChungGlobalDirector,InnovationandTrendResearchDHLCustomerSolutions&InnovationPROJECTMANAGEMENTANDEDITORIALOFFICEBenGesing,GianmarcoSteinhauer,MichelHeckDHLCustomerSolutions&InnovationINCOOPERATIONWITHKeithDierkxGlobalIndustryLeader,Travel&TransportationIBMIndustryAcademyDominicSchulzVicePresident,HybridCloudSoftwareDACHIBMDeutschlandGmbHAUTHORSBenGesingProjectManager,InnovationandTrendResearchDHLCustomerSolutions&InnovationSteveJ.PetersonGlobalThoughtLeader,Travel&TransportationIBMInstituteforBusinessValueDr.DirkMichelsenManagingConsultant,Watson&AIInnovationDACHIBMDeutschlandGmbHSPECIALTHANKSTOAlltheexpertsatIBM,DHL,andSingaporeManagementUniversitywhocontributedtomakethisstorypossible.Todaywefindourselvesinanothertransformationalerainhumanhistory.Muchliketheagriculturalandindustrialrevolutionsbeforeit,thedigitalrevolutionisredefiningmanyaspectsofmodernlifearoundtheworld.Artificialintelligence(AI)playsanincreasinglycentralroleinthistransformation.Inrecentyears,AIhascomeroaringoutofresearchlaboratoriestobecomeubiquitousandambientinourpersonallives,somuchsothatmanyconsumersdonotrealizetheyuseproductsandapplicationsthatcontainAIonadailybasis.AIstandstogreatlybenefitallindustries,achievingadoptionleapsfromconsumersegmentstoenterprisesandonwardtotheindustrialsector.Technologicalprogressinthefieldsofbigdata,algorithmicdevelop-ment,connectivity,cloudcomputingandprocessingpowerhavemadetheperformance,accessibility,andcostsofAImorefavorablethaneverbefore.Justastherelationaldatabasefounditswayintocorebusinessoperationsaroundtheworld–providingbetterwaystostore,retrieve,andorganizeinformation...
